Complaints Update for 08/03/2025 - Part 1 of 1

Housing Complaint - Non Emergency Raccoons are living in this unoccupied home. They are entering and exiting through the chimney. This is a significant health and safety issue. Submitted on: 08/03/2025 6:49 AM View Case

Bulky Trash Pick-up Sofa on the curb for bulky item pickup and mattress (will lay flat by carts) Submitted on: 08/03/2025 7:09 AM View Case

Yard waste collection My yard waste bin is already full for pick up Tuesday. I have more yard waste that needs to be picked up please. I will place them in yard waste bags. Thank you Submitted on: 08/03/2025 7:14 AM View Case

Bulky Trash Pick-up Wood fence Submitted on: 08/03/2025 7:17 AM View Case

Recycling collection Large Cardboard boxes Submitted on: 08/03/2025 7:25 AM View Case

Garbage collection I just closed on a house on August 1st and the Herbie garbage bin has a large crack on both the front and the back. I understand they are on back order so I figured I would request a replacement now so when they come back into stock, I could be on the list before the cracks in the current one get worse. Thank you. Submitted on: 08/03/2025 7:59 AM View Case

Bulky Trash Pick-up Two couches will be on the curb for Monday morning pick up Submitted on: 08/03/2025 9:59 AM View Case

Housing Complaint - Non Emergency A basement remodel was completed at a home in Cardinal Valley. She used unlicensed contractors to complete the remodel. New electrical was installed as well as new plumbing lines and I believe the work is certainly not up to code. I also don't believe a permit was issued for the work completed. Submitted on: 08/03/2025 10:00 AM Address: 140 CHANTILLY ST View Case

Yard waste collection Our Rosie (recycling container) at 1325 Cooper Drive was not returned after our pick up on Friday. Submitted on: 08/03/2025 10:50 AM Address: 1325 COOPER DR View Case

Garbage collection New resident, need garbage service. Submitted on: 08/03/2025 10:57 AM Address: 441 CROMWELL WAY View Case

Bulky Trash Pick-up window air conditioner pickup Submitted on: 08/03/2025 11:17 AM Address: 2029 HEATHER WAY View Case

Other Need new recycle container 257 Lex Ave lid is missing Submitted on: 08/03/2025 11:24 AM View Case

Automatic reply: [External] Thank you for creating Request# 1372351 

I will be out of the office until 8/11/25 with limited or no access to email Submitted on: 08/03/2025 11:24 AM View Case

Bulky Trash Pick-up Red couch on the curb needs to be picked up for trash. Submitted on: 08/03/2025 11:52 AM View Case

Garbage collection We just moved in at 1133 Morning Side Drive and our green trash can has no lid. Could we get a replacement trash can or new lid? Thank you!

Olivia Hughes 615-969-8978 Submitted on: 08/03/2025 11:53 AM Address: 1133 MORNING SIDE DR View Case

Pothole repair Pothole in turn lane. Submitted on: 08/03/2025 12:38 PM View Case

Bulky Trash Pick-up Piles of trash outside home. Submitted on: 08/03/2025 1:10 PM View Case

Bulky Trash Pick-up Boxes of old papers/books that will not fit in the trash bin need to be picked up Submitted on: 08/03/2025 2:16 PM View Case

Pothole repair A large pothole on the right side of a turn lane. Submitted on: 08/03/2025 2:36 PM Address: 2209 RICHMOND RD View Case

Dead animal removal Dead groundhog. Double bagged. On the curb of 321 Leona Drive for pickup. Submitted on: 08/03/2025 2:47 PM Address: 321 LEONA DR View Case

Recycling collection Requested recycling can replacement on 7/10/25. Following up per instructions to send SEM one request if >14 days from initial request. Submitted on: 08/03/2025 3:01 PM View Case

Garbage collection We have a Herbie with a large crack in it. Submitted on: 08/03/2025 3:08 PM Address: 555 JEFFERSON ST View Case

Bulky Trash Pick-up Box spring and mattress beside dumpster on right Bent Tree Condominiums Submitted on: 08/03/2025 3:58 PM View Case

Bulky Trash Pick-up Old couch for trash pickup Submitted on: 08/03/2025 4:06 PM Address: 256 BASSETT AVE View Case

Garbage collection Request for replacement garbage container. Wheel has fallen of current container Submitted on: 08/03/2025 4:45 PM View Case

Bulky Trash Pick-up We have an old green herbie Currie that needs to be picked up. Submitted on: 08/03/2025 5:51 PM View Case

Traffic light/sign Russell Cave Road @ Dreamland Drive: the Speed Limit sign at this intersection is badly-faded and needs replacement, please. ** Also, the adjacent Street Name Signpost is falling over. Submitted on: 08/03/2025 6:01 PM View Case

Traffic light/sign Near the house at 1710 Russell Cave Road: a Yellow, diamond-shaped PEDESTRIAN warning sign is badly faded, damaged and needs to be replaced, please. Submitted on: 08/03/2025 6:06 PM View Case

Traffic light/sign Waveband Museum Lane: immediately west of (westbound) Waveland Museum Lane's round "RxR" Advance Railroad Crossing sign, there is a damaged Speed Limit sign that has lost its reflectivity. Can it be replaced, please? Submitted on: 08/03/2025 6:15 PM View Case

Traffic light/sign Waveland Museum Lane @ Nicholasville Road: the STOP sign for the West side of this intersection needs realignment, please (as it appears to be falling over). Submitted on: 08/03/2025 6:20 PM View Case

Traffic light/sign Nearest the house at 4440 Old Nicholasville Road: what was (probably) a Parking Regulation sign -- mounted on a metal City street light pole, is totally faded and illegible. Can it be replaced, please? Submitted on: 08/03/2025 6:23 PM View Case

Other New herbie needed. Current one is cracked. Submitted on: 08/03/2025 6:42 PM View Case

Yard waste collection A medium size limb too large for the yard cart. Small enough to easily pick up by hand, but hazardous when placed in the cart. Submitted on: 08/03/2025 7:16 PM Address: 245 WILLARD ST View Case

Garbage collection My trash can lid has been ripped off and the stench is now unbearable from rain and other things. I’d like to request a new Garbage Bin Submitted on: 08/03/2025 7:22 PM View Case

Bulky Trash Pick-up Couch on curb Submitted on: 08/03/2025 7:23 PM View Case

Nuisance complaint Over grown lawn blocking sidewalk access Submitted on: 08/03/2025 7:31 PM View Case

Bulky Trash Pick-up Two dressers, mattress, boxspring, couch, headboard, and footboard Submitted on: 08/03/2025 7:34 PM View Case

Other Grass/weeds at 393 Chase Place are tall & blocking visibility to get out of the driveway on 803 Stone Rd Submitted on: 08/03/2025 7:50 PM View Case

Sidewalk Complaint Tree limbs obstruct path Submitted on: 08/03/2025 7:52 PM View Case

Bulky Trash Pick-up Mattress pinned under dumpsters and large items placed around bin. Submitted on: 08/03/2025 7:56 PM View Case

Bulky Trash Pick-up 4 patio chairs Submitted on: 08/03/2025 8:26 PM View Case

Garbage collection Could I get a new trash can? We had a vinegar spill and it is very dirty. I’ve never requested a new one. Thank you! Submitted on: 08/03/2025 8:30 PM View Case

Bulky Trash Pick-up Large wooden cat house needs to be picked up. Thanks sabrena fields Submitted on: 08/03/2025 8:59 PM Address: 804 LOST TRAIL CIR View Case

Your August 2025 statement is now available reflecting all your July Spending. MONTHLY STATEMENT

Statement Date: August 04, 2025 Statement Period: August 2025 Statement No: 0042968751 Page: 1 of 1

Your August 2025 statement is now available Dear Valued Customer, Please find your new electronic statement for the month of August 2025. This statement provides a summary of your account activity for the past month. We've made it easier than ever to access and review your financial information. You can view your full statement details, including transaction history and account summary, by clicking the "View Online" button below or by logging into Nedbank Online Banking. Thank you for choosing Nedbank for your banking needs.

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[ Attachment_1.jpeg (image/jpeg) ] Submitted on: 08/03/2025 9:35 PM View Case

Other First street light does not stay on. Its on for about 5 seconds and goes out Submitted on: 08/03/2025 9:56 PM Address: 1716 BILOXI CT View Case

Bulky Trash Pick-up Small chest freezer 38” x 33” x 22” and weight is 75# Submitted on: 08/03/2025 10:19 PM View Case

Bulky Trash Pick-up Extra trash bags and bulk items.

4119 Winnipeg Way 40515 (didn’t save last time) Submitted on: 08/03/2025 10:52 PM View Case

Recycling collection Recycling can no longer has a lid. Fills up with water then attracts varmits Submitted on: 08/03/2025 10:56 PM View Case

Yard waste collection Hello, We’ve never had a gray yard waste collection bin since we purchased our house. What is the process to order/request one? Thank you, Matthew Gross Submitted on: 08/03/2025 11:02 PM View Case

Bulky Trash Pick-up Three seater couch on the curb. Submitted on: 08/03/2025 11:33 PM View Case