Cancellations

Ok so I have a full day 8-6 MWF of clients. My mid day client cancelled, and I do accept coverage sometimes when it comes up.

They offered to bring in a client in place of my OG client who cancelled (the client they offered to bring in was not even scheduled to come in for today.) I denied it because honestly I have other things I can be doing during the gap, I need to get moving on applying to grad schools. While I understand I was initially scheduled to work during this time, it feels weird to get penalized and have to send an email that I denied coverage when the client you’re offering isn’t even scheduled to be in and has not confirmed he’s able to come in😭😭

Sometimes cancellations are an opportunity for rest. I hate how if I deny coverage time to time , it’s essentially considered a call out