No chat access since July 24 – no response from support!

Since July 24, I have completely lost access to the chat system in Total Battle. I can’t send or receive messages, and I no longer see my teammates online. The game is basically unplayable for me now, especially since chat is critical for clan coordination.

I have contacted support several times (via email and Facebook), and I’ve received no reply in over 11 days. It’s extremely disappointing and frustrating, especially considering I’ve invested thousands of Swiss francs into this game.