Rode xdm 100 very soft

Hello all! Picked up a rode xdm 100 today for podcasting and video call purposes - but the recordings that I make via the podcast /VC apps are very quiet. I have my mic about 6 inches away from my face. I don’t want to have to lean in so close (1 inch) every time I speak. Is this normal or is there a setting I’m missing?!?

There’s no option for me to select rode unify as an input on riverside (podcast app)…

Ps - I am a total beginner and this is the first time I have touched anything remotely advanced (i used to be an apple headphones mic kinda girly) 🎧

#rodexdm100