So frustrating

I’m moving this Friday. I contacted NYCC at the beginning of July to notify them I had a new address and asking if they could change it, or change it to will call. They said the tickets were already being processed and that they couldn’t change it. I asked if that meant they would be shipped soon, and the rep said yes. I knew that was extremely unlikely since they never send tickets that early. So a month passes with it still showing as processing on Showclix. Today it says shipped. I know that doesn’t mean they were necessarily sent because of previous years. So in all likelihood the tickets will show up at the address I’m no longer living at. This is incredibly frustrating. There’s no reason they couldn’t have changed the address or changed it to will call since there was a full month before the status changed to shipped. I’m going to ask my neighbor to please hold anything that’s sent to the old address and I’ll come and pick it up, but I know there’s probably going to be issues.