Direct Express.. cant speak with a human!

This post is mostly me just ranting. Starting near the begining of the year I have been getting almost daily calls and voicemail from Direct Express about a low account balance. I have no dealings with Direct Express, Social Security, or any benefits. From their website I call the 888 number listed - the same the one calls me. I'm met with only an automated machine that needs my ssn or card number to proceed to check the balance or unlock the card .... which I don't have. Their other line for hearing impaired is the same. If I press 0 it just hangs up on me.

I found a different number for Direct Express and spent 2 hours on hold to be told that I got the wrong company. Only advise the lady had for me was to change my number which ive had for going on 15 years. Really?!

About 3 months ago I actually sent a letter to them requesting for my number to be removed from their database and nothing. Yes, I got the number blocked. But it doesn't stop them from filling my voicemail which is the most annoying part about this. It's impossible to speak to anyone and its beyond infuriating! Unfortunately theyre not the only ones that do this.