How do you streamline your ScreenConnect client experience?

Hey all,
I’ve been looking into ways to make the remote support process feel a bit smoother on the client side, fewer clicks, less confusion, especially for users who aren’t very tech-savvy.

One idea I saw recently was using a branded launcher or simplified portal. I noticed a tool called screenc.me that creates a cleaner front-end for ScreenConnect, more tailored for clients who just want to "click and connect."

Have any of you done something similar with branding or front-end customization? Curious how much impact it has on client perception or reducing support friction.