NoCamerasAreAttached error code 0xA00F4244 on Lenovo ThinkPad X1 2-in-1 Gen 9
Are there any known issues with any recent windows 11 updates that are causing camera related issues? At this point I am thinking I may need to wipe and reload this laptop with an earlier version as it's got 24h2 with all of the latest updates installed. If I can track down which one is causing a problem, it would beat me having to ship this laptop in again for repairs that most likely will not fix the problem.
I only have one employee using this model of laptop that we special ordered for them to use. The camera was working fine when I deployed it to the user to use. He came back about 2 weeks later and reported the issue and sure enough when I tested it was doing the exact same thing for me.
I figure no problem, it's just something related to the privacy permissions for the camera, but when I checked everything showing is configured to allow the camera to work.
the camera driver that is loaded is for a Intel(R) MTL AVStream Camera.
the device driver isn't reporting any issues.
I have already sent this laptop in for repairs once and requested to please use a different model of camera as I know this model had at least three different camera boards because the drivers I downloaded had three separate models in the extracted files.
Lenovo replaced the entire upper assembly of the laptop with a brand new assembly but that didn't fix the issue since they put the exact same camera back on with the replacement assembly.
To be as transparent as possible, this laptop was purchased as a refurbished laptop from their outlet site, but it has a full 1 year mail in repair warranty on it.
The affected user isn't happy that they had to go back to using their older model laptop, while I try to get this resolved.
Posted Aug 4, 2025, 4:37 PM UTC