Warning: Broken E-Ink Screens Are Expensive and Can't Be Repaired
My Bigme Hi Break color phone screen did broke because I used it in my pocket with a metal keychain. I contacted Bigme to ask to buy a repair kit and then ask locally in a workshop for repair, as they do for regular screen phones.
The solutions Bigme gave:
- not repair because Eink screens repairs cost are very high and need to be done by the manufacturer (Bigme in this case)
- the manufacturer seems not interested in doing the repair, and advices: 1. keep using the phone with the broken screen, or, 2. buy a new phone, or, 3. buy a used phone
So, everyone please be aware of potentical problems and costs of using Eink devices!!
I own this phone, a 10.3 inches table and the Bigme 25.3 inches Eik color monitor!!
Over the years, I think I broke a phone screen in average every year, sometimes in even less time...
That is why I love the work Europe is doing for force phone manufacturers to provide information and replacement parts for repair, as also 3 year warranty and removable battery!!
Posted Aug 4, 2025, 4:37 PM UTC