New User: Optiga Error

After over a week delay in shipping i finally get my Trezor safe 3 and tried to boot it up…

Windows install, detects device, installs firmware , restarts, RSOD ERROR: Failed to detect Optiga. 😔

Tried factory reset , reboot and even install from web version. No luck. Has anyone else recently got their Trezor and found the same. I knew they had Uk warehouse issues, mine came shipped directly from CZECH it looks like.

Got support ticket open in meantime, but not impressed so far.