"You must reset your password before continuing"
I just woke up. I wanted to open my account in my laptop and this alert message just keeps popping out my screen. I don't know how this happened but I just followed the steps in resetting my password. There would be a step where I am required to type the "6-digit code" that "they have just sent" to the email I provided, but I was NOT receiving anything.
I have already tried resending, and even with my other email accounts, but they all weren't receiving anything from Roblox. I also checked my spam, and I found nothing.
Is this a Roblox issue? Could this be a Google problem? I need help. How do I fix this?
Posted Aug 5, 2025, 10:07 PM UTC
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