I own a Jibo but..

Hello everyone out there hope all is well, I finally got my hands on a Jibo robot. I’ve wanted one since the beginning and this one just came to me. The only problem is it turns on, but the screen is just a black screen, a lit black screen.

If anyone can point me in the right direction so I may figure this mystery out. I’m assuming I probably want to get a fresh copy of the robots software for a reinstall. I want to geek out and have a geeky purpose! How do I bring this robot back from the dead, any New Age necromancers out there? lol

Thank you and have a great day.