Does anyone else foresee self serve of pre-pay dining as the future?
Basically title.
But I have gone to a few of these places where you either order first via a kiosk, McDonald’s style or you order via tablet at the table. There’s a few different versions I’ve been to. I did have one place that was self serve (no hostess) and you just found an open table. Made your own order via tablet, and there was a swipe slot on the right side for your CC. A food runner would run your food out for you. And then you just could leave, because you’d already paid. No waiting for the check.
A another one was kind of a hybrid; you waited in line like a coffee shop, placed your order, paid and got a number in a high metal rod. Food runners would bring it out to you and either you bussed your own table but they had a couple kids running around cleaning up. It was mid-range, diner style service and atmosphere.
I went to another one in Seattle that was absolutely amazing. Large, McDonald’s style kiosk screens at the front door. Place order, receive paper ticket, pick up order from the back. They did have a bartender and so you did have to use card again if you wanted booze. But yeah, it was four staff; the barkeep, 2 cooks in the back and a kid running around bussing tables. That’s it. The dishes were these hard plastic red bowl type with the checkered paper inserts. Hard to explain but reminded me of like an old school diner. But I was so blown away. You did everything yourself but there was zero stress. I guess you’d tip the person pouring pints but it was refreshing vs a traditional restaurant. Like McDonald’s/mall food court style but like upper mid range food wise. I was impressed with the food quality.
I do understand high end dining is still gonna be traditional “hostess, wait to be seated, server brings you the check” type deal. But I kinda foresee the future of low-to-mid range dining going this way, with auto ordering and seat yourself type places. The Seattle one was popping busy!
Posted Aug 5, 2025, 10:14 PM UTC