Seeking help on false Valorant ban

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I have been banned under the context of a "virus" on my computer, done a scan with both Malwarebytes and Webroot, and there is absolutely NOTHING. I suspect this to be a false-positive, and even then, how is this a correct ban to leave? The response time through their ticket system takes so long, is fully automated, so there's no real assistance I can receive for such an issue. IS THERE ANY REAL RIOT SUPPORT THAT CAN HELP?