RODEcaster Pro II USB 1 shows up, but isn't working, except for USB2 which works just fine

Hey, just bought a new RODcaster Pro II, tried to set it up, hooking it up through USB-C USB-C cable, but the moment I did no audio came out, then i checked the device manager and whilst they do show up, they appear under ''other devices'' tab and have that orange icon next to them.

I tried updating them but nothign seems to work.

I tried factory reset, turning on and off, nothign seems to be wroking. Even USB-C UBS-A cable.
https://imgur.com/a/7Jb63HT