Beam Gen 2 set up not working well with Sony Bravia 3 TV, Apple TV 4K, and PS5. Looking for assistance.
Set up: Sony Bravia 3 55” tv Sonos Beam Gen 2, Sub Gen 4, and Era 100’s in the back. Connected to eARC port. Apple TV 4K - not sure which specific model but it’s newer with the new style remote. PS5
Issue: I am having a very frustrating issue where the Sonos surround sound doesn’t connect. Seems to occur when I switch from using the Apple TV to the PS5 or vice/versa. This can even be if in use the Apple TV late at night, go to bed, and the next day I try to use the PS5 first. Even when turned off it’s like it’s stuck on the last setting.
I’m not sure where to start. Typically if I turn on the tv first, wait a few min, and then turn on the Apple TV or PS5 things seem to work. It’s only when I switch between the two that it fails. Sound just comes out the tv versus the Sonos items.
So I don’t know if the Beam is defective, the TV is defective, or what. The only way I can fix it is pulling the power from the beam and then plugging it back in.
Any thoughts or fixes would be appreciated! I love the Sonos set up and sound but the hassle is killing me.
Thanks!
Posted Aug 7, 2025, 4:32 PM UTC