My story how I got scammed ebay didn't care....

I still dont know how is this legal in this country here's the story Been selling on ebay 8 years now 100% positive feedback 1000+ feedbacks.... Sold laptop to lad in Birmingham sent by royal mail 24 tracking..... after 2 days tracking says delivered.... Scammer still claimed it was not delivered to his address even though tracking clearly says delivered to proper address.... First he opened claim in ebay item not delivered i presented proof of postage.... Then after 3 days he changed claim item not as described!!!!!! (Even though he still claims he didint get laptop) Item in question is 500£ laptop .... He opened claim in hes bank !!!! Ebay froze funds for 2 months!!!! Literally After that i got decision bank and ebay sided with him !!!!! And the charged me extra 14 pounds for his claim!!!!! This is behind belive guy scamed me got cash back laptop and ebay charged me extra 14 on top!!! I've got all the paperwork proof of postage Phone call fron royal mail that they actually delivered item to proper address!!!! This is beyond ridiculous..... Guy is still on ebay he blocked me..... I can't do shit ... I can't appeal Ebay refused to get me any info regarding hes claim outside of ebay Police says fill report but 99,999% it will do nothing

Ebay is pure evil ..... If anyone is intrested ive got all paperwork email from ebay ect..... 500 is not amount to drag court case But stay away from ebay guys it's not worth it reduced price a little and sell face to face collection only on FB marketplace..... I'm still buying on ebay but never sell again.... 0 help for sellers .....