I think my power supply was DOA

Build Question

This is the build I went with. It's my first build and I spent all day looking up tutorials and putting it together. Only when I went to turn it on there was no power. I used a jumper bridge tool that came with the power supply and its fan wouldn't kick on. My question: is this common and should I just have them send me a new one? Or should I return this one and buy a different brand of power supply and what are your recommendations?

PCPartPicker Part List

TypeItemPrice
CPUAMD Ryzen 7 9700X 3.8 GHz 8-Core Processor$299.99 @ Amazon
CPU CoolerARCTIC Liquid Freezer III Pro 360 77 CFM Liquid CPU Cooler$84.99 @ Amazon
MotherboardGigabyte B850 EAGLE WIFI6E ATX AM5 Motherboard$169.00 @ Amazon
MemorySilicon Power Value Gaming 32 GB (2 x 16 GB) DDR5-6000 CL30 Memory$85.97 @ Newegg Sellers
StorageSK Hynix Platinum P41 2 TB M.2-2280 PCIe 4.0 X4 NVME Solid State Drive$129.99 @ Amazon
Video CardPNY OC GeForce RTX 5070 12 GB Video Card$549.99 @ Best Buy
CaseMontech XR ATX Mid Tower Case$74.90 @ Amazon
Power SupplyVetroo 50315153244479 850 W 80+ Gold Certified Fully Modular ATX Power Supply$89.99 @ Amazon
Operating SystemMicrosoft Windows 11 Home OEM - DVD 64-bit$20.00
MonitorMSI G272QPF E2 27.0" 2560 x 1440 180 Hz Monitor$209.99 @ B&H
Prices include shipping, taxes, rebates, and discounts
Total$1714.81
Generated by PCPartPicker 2025-08-08 17:09 EDT-0400

Posted Aug 8, 2025, 9:14 PM UTC

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