Can I trust Priority Gold reviews for IRA help?

Trying to figure out if Priority Gold is actually worth it or just another sales-heavy gold dealer. I keep seeing their name pop up when researching precious metals IRAs. It looks like they do rollovers, storage, all that. But I’ve seen a weird mix of Priority Gold reviews. Some say their reps are super helpful, others mention pushy calls or high markups.

Has anyone here actually used them for a rollover or IRA? Was the process smooth? Any surprises with fees or storage? Just trying to get real feedback before I call them.