My real estate agent isn’t communicating with me and ghosted me?

So, my house is for sale in CO and it’s been a few months, which I understand why. But my problem is that I have been trying to contact the realtor to see if there’s anything I can do to boost my listing- like lower the price, include more appliances, update the information on the listing, anything. We’ve had no showings at all and I just wanted to see if there’s anything I can do to get more views out there. I’ve tried calling the realtor, left a voicemail and sent a couple messages (maybe 1-2 texts over a period of a week). I asked if we could take the price down a couple thousand dollars and the realtor said they would do it. That was a couple of days ago and it has not changed at all. Even if there’s nothing we can do right now, I still need communication- which I’m obviously not getting. I’m not being pushy about it or anything and not harassing them by any means. What can I do? I don’t want this realtor to get fired but I am paying for their service! Any help or tips is greatly appreciated. Thanks for reading.