Region Warrant process

Active Dispatcher Question

This is going to be aimed primarily at Texas dispatchers, specifically DFW, but if any dispatcher from any agency has insight, I'm happy to hear about it.

Some background.....

My dispatch manually enters Region warrants(unpaid traffic tickets mostly) onto OpenFox. Courts brings us a stack of warrants, we enter them onto Region. When it comes time to confirm the Region, we have to pull the paper warrant, send an admin message with the necessary info, clear the warrant from Region, send the paperwork back to Courts.

It seems that several agencies around us, though, have streamlined this process using a software called Incode 9.

Basically, the Courts uploads the information into Incode 9, Incode then uploads it to Region automatically.

When it comes time to confirm a warrant, a dispatcher simply copies the information from Incode into the admin message, clears the warrant, the information is automatically sent to courts, bobs your uncle, and done.

Any dispatcher from a DFW agency, or any agency familiar with this process, have any insight to offer?

Specifically, how was this implemented? How much did it cost(this seems to the million dollar question)? How has this improved efficiency in the dispatch center? Has it had a noticeable difference on morale?

Aside from money, getting region warrants off our plate is probably the single biggest thing I could do, as a supervisor, that would boost morale.

Posted Aug 14, 2025, 12:43 AM UTC

14
Loading comments…