PlayStation Downfall

So with recent news that Microsoft wants to implement Steam on Xbox, I was thinking what exactly does Sony do for us to stay. All i can think of are negative points towards Sony. To name some examples:

1. Almost no mod support and no external assets allowed
2. Return policy is outdated and useless
3. They took away PlayStation Stars/Rewards, the only nice thing we had for years.
4. PlayStation Plus is kinda crap compared to Game Pass.
5. Almost no good Sony Productions in the last years ( No Astro Bot doesn’t count)

List could go on but I think you know what I mean. I am concerned for PlayStation. I don’t think it’s still „For the Players“. How is your opinion on this?