What’s up with my premium???

I have Crunchyroll on my phone and on my tv, through a fire tv stick. On the app on my phone everything is working fine, perfectly even. But on my tv? My subscription has apparently just stopped. I use the same account on both my phone and my tv. I can watch demon slayer on my phone with no issue but on the tv it says to upgrade to premium even tho i already have. The ai helper on the website was no help and I can’t find a way to contact help elsewhere

Anyone else had a similar issue?