Banned for using requested github link?

Has anyone else come across this? I just paid $40 for connects and then I was banned without warning because I used their Github feature? They also said I couldn't get my money back. This platform sucks.

https://preview.redd.it/s4mafon1srmf1.png?width=1497&format=png&auto=webp&s=20847c8009e148f7c2cda79ce78daf583d8974b2

https://preview.redd.it/vslzca1vrrmf1.png?width=1387&format=png&auto=webp&s=0c00991f8359efb9423c10313eafb8db0a8d6b70