r/pchelp•
DrShoreRL

No audio and applications crashing

SOFTWARE

Hello

I am on windows 11 and only use my pc for gaming/music/steams. A few days ago one of my games froze for the first time since i have build the pc around 4-5 months ago. It was only the game that froze but even after closing it any application i opened didn't load anything. Like my browser started but other than the twitch or youtube layout nothing loaded. Same with every other application like settings. I restarted my pc which took way longer than normal.

Since then i always randomly have no sound and shortly after twitch/youtube just freeze the video and then firefox turns white "the application is not reacting". It happens with other applications 'rarely' now but mostly my browser. I would think its a browser issue if my sound wouldn't stop working entirely and only a restart MAYBE does fix it for a short time.

Also weird is that when i start a stream without sound i can watch it until i unmute it then it immediately freezes and firexox is crashing with the whole system losing sound.

Could that be an issue with steelseries gg application? I need it for my headset and at least the last few days every time i got those problems in steelseries software was a message along the lines of "something went wrong. Connect a headset" but that doesn't show since i reinstalled steelseries.

All my drivers are up to date, i have done a windows data repair yesterday (there was something wrong but it said it got repaired but that didn't solve the issue), I've cleared the cache of windows/firefox/steam and i have reinstalled applications that i thought were causing issues. I also don't have any weird programs on my pc, i am never on shady websites or download anything other than games, i don't play pirated games i only play on steam or other official launchers.

What could be causing this issue?

Posted Sep 2, 2025, 3:32 PM UTC

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