Cisco TAC Support for SMB Gets $h1t On

Cisco TAC Support for SMB Gets $h1t On

Just because we dont spend thousands of dollars on Cisco bricks, does not mean we have to get passed around to after hours support, no emails or calls from Cisco TAC Managers, no updates, scheduling Webex sessions when people are sleeping.

TAC engineers are half ass trained these days in offshore call centers.

Really getting worse support in 2025 and I dont see it getting any better.