£238,000

My Stepdad put roughly £18,000-19 into bitcoin.

He’s old, 66 and doesn’t know much about this stuff works, he just got told it was a good investment and added that to his portfolio.

He forgot about it and found out that he has it.

Now he is having issues withdrawing - Coinbase are saying they’re investigating as theres been no transaction for a long time. Hes given them his passport driving license etc that they requested.

Is it a lost cause (fyi i have no idea about cryptocurrency or interest, im just helping out by asking here)

Also some random indian company tried to con him out of it, hence him remembering about the funds.