dbrand Support Silent: Paid $100+, Still No Order Confirmation

I’m not sure how to get support from dbrand at this point. I’ve submitted contact forms and waited over a week with no response.

Here’s the situation: I ordered a Pixel 10 Pro XL Ghost Case, a Glow Circuit skin, and two Prism screen protectors. My card was charged, but I never received a confirmation email. I reached out to customer service and haven’t heard anything back.

This order was over $100, and at this point, I don’t even know if I’m going to receive it. I really like dbrand — I’ve used their cases and skins on almost every phone I’ve owned — but this experience has been frustrating.

I know there have been some criticisms about product quality in the past, but I didn’t expect to run into problems with customer support too. I’m posting here on Reddit hoping someone from dbrand can see this and help me out.