A50 X – Unknown USB Device (Device Descriptor Request Failed)

Hello,

I'm having an issue with my Logitech G ASTRO A50 X Wireless Gaming Headset. When I connect the base station to my PC, I get the following error in Device Manager:

⚠️ Unknown USB Device (Device Descriptor Request Failed)

I also tested the headset and base station on a different laptop, and the same error appeared.

I’ve tried:

• Different USB ports (front and back)
• Reinstalling USB drivers
• Restarting the PC

Could you please help me resolve this issue? Is it possible that the cable or base station is faulty?

Thank you in advance.