19 year old account hacked

Hi everyone,

I'm seeing posts where people have managed to get access to their account - any tips you can share. My account was hacked in May and the hacker enabled 2FA on my account (learning for me I know!) - I've submitted countless recovery cases & no one has responded; reached out to support and theyre telling me they have suspended the account. What are my options? It has data in there I really need access to (contacts of my alumni, etc)

has anyone tried using any white hat hackers? do they work - I've reached out on X tagging microsoft hoping they would listen but no response.