Customer service woes with transaction data (CSV)

I've been in contact with Chase support repeatedly about the fact that when I see the transactions listed on a past statement, it shows me 50. I can select to see more transations, but if I sort and then try to see the transactions over the initial 50, I get the old "We’re having trouble showing posted and pending transactions right now. Please try again later."

This has been an issue for years. I contacted them about it multiple times and am told to export to a CSV. When I asked where I could do that, oops, not their department, call this number.

People online have said it's through the Statement menu but that's since changed. I was ultimately able to export my statement to a CSV *not* by going to statements, but instea don the main page when you log in, scroll down to the "See all transactions" button. Change the dropdown to your last statement, and hit the download button. You'll be taken to another screen where you have to reselect your last statement (again, great site design, and you can get your CSV there. Whatever.