2013 BRZ replacement trunk lock cylinder doesn't come matching key?

I've been having battery issues lately which lead me to trying to use the lock cylinder to open the trunk for the first time ever. Unsurprisingly it's seized solid. What is surprising is that buying the new one from the dealership they claim that it doesn't come matching my key, and I'll have to get someone else to replace the pins to match? Then he says they need to have be order in person to show ID because it's the kick cylinder. Does that sound right to anyone? I'm starting to think I need to go to a different dealership, but that's a ways away.

I know when I had the same issue for my VW golf it came matching, and they had to order it from Germany with the vin.