Got 2 refunds from Dell for the same order – what should I do?

Hi everyone,

I ordered a Dell Pro Compact Silent Keyboard and Mouse from the Dell Store recently.

On 1st September, Dell tried calling me, but I missed the call. Later, I got a message saying that my refund had been processed.

Today (11th September 2025), they called again about the same order. I told them that I had already received the refund earlier, but I don’t think they fully understood me, because I just received another refund notification.

So now, I’ve basically been refunded twice for the same product.

Has anyone else experienced this with Dell before? Should I reach out to their support and clarify, or just wait to see if they reverse the extra refund themselves? I don’t want this to come back and cause problems later.

Any advice would be appreciated!