r/techsupport•
Xayou

My PC is having blue screens of death

Open | Software

Hi, I don't understand why, but my PC is having blue screens of death. I've had this Gigabyte G5 KF (so portable computer) for approximatively 2 years and, since march or february, I've had issues playing games like marvel rivals (like huge fps drops for whatever reason). However, as time went on, I've had some blue screens on this game. I decided to not play this game but now even with my browser or playing really low demanding games like silksong triggers a Blue Screen of Death. Honestly I don't understand why and my last resort is to do a factory reset.

I don't think it is related to a malware since I'be had kaspersky since I bought the PC.

Here are my specs:

Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz

RAM 16,0 Go (15,7 Go usable)

Stockage 477 GB SSD GIGABYTE AG4512G-SI B10

Graphic Card NVIDIA GeForce RTX 4060 Laptop GPU (8 GB), Intel(R) Iris(R) Xe Graphics (128 MB)

I'm on windows 10

If can anyone help me so I don't have to do the factory reset please

Posted Sep 13, 2025, 10:52 PM UTC

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