New Hire from RA training on IC+

I’m a new rph hired from RA and having trouble adjusting the IC+. Any former RA employees that have a cheat sheet how to navigate the system that can help me translate it to RA terms (ex. Store ex = move to hold) I know what to do as an rph, but not where to go in the system like insurance rejections and PAs. Exceptions are a new concept for me.