2024 Ascent Wouldn’t Start

Long story short. 2024 CPO premium ascent with 19k miles, owned less than a year.

Drove to dinner, parked for 90 minutes, came back and it wouldn’t start. Heard the starter click once, but then just wouldn’t start. Power was on, dash lights on, etc. I could not get the car to try to start again or turn off. Walked away with the fob but it still didn’t change anything. Other details: gas was full, parked angle downward on a slope

Had to call starlink to reset the vehicle, but they couldn’t provide any technical reason why it would start/turn off, how to avoid it, or how to fix in the future. They said I need to call my Subaru service which will likely ask me to come in, find nothing wrong with it, and not admit it’s a software bug.

This is the only time in 10 months that we used the service, but the free year is up in 2 months. I don’t really want to pay $100 for this service when the car glitches out again. Can I request a free subscription? Are there any fixes?