Issues Saving To Local Storage

Hello! We recently purchased 2 Outdoor 4 Cameras and a Sync Module XR for our home. The cloud clip saving worked just fine but we decided to use local storage and then our issues began.

Our sync module says it is online and the storage device (Blink SD card) is recognized. However, no clips are saved when movement turns on the camera. We have tried a different SD card, power cycling the sync module, and removing all the cameras and adding them back. We contacted support and they said that the camera was “failing to upload” but that was it. We have tried moving the sync module closer to the WiFi, and making sure all devices are on the 2.4 GHz network.

Has anyone found success troubleshooting this issue? Thank you for reading.