I need to know whether this is scam or not
I got a mail, is this scam or not, I am confused -- Thank you for your recent application for the Marketing Assistant position. While we don’t currently have that specific role available, I’d like to share an alternative opportunity that I believe could be a great fit for your skills and interests.
We’re currently hiring for a Remote Live Support Associate role at Affirm, with a starting rate of £25 per hour.
This is a fully remote and flexible position, allowing you to choose the working hours that best suit your availability. The role is primarily live chat and email based, with a small number of calls (typically no more than 5 per week).
Key Responsibilities:
- Assisting users with Affirm services via live chat, email, and occasional calls
- Providing support with user account inquiries
- Escalating technical issues to the appropriate internal departments when needed
- Ensuring clear, professional, and timely communication across all interactions
If you’re interested in this opportunity, please reply with the following:
- Your resume
- Your earliest available start date
- Your preferred working hours
Device Requirements
To perform this role, you’ll need access to a laptop or PC. If you don’t currently have one, you may purchase a device through our suppliers at a significantly reduced rate, with Affirm covering the majority of the cost. If you already have a suitable device, there’s no need to purchase another, though the option is available.
Additionally, all team members are required to use a specialized headset for this role to ensure clear, high-quality communication. This headset must be purchased through our suppliers, even if you already own a personal headset.
If you’d like to move forward under these terms, please confirm, and we’ll guide you through the next steps.
Best regards,
Nicole
Affirm Recruitment Team
Posted Sep 28, 2025, 1:34 PM UTC