Can someone help me? I want some genuine advice? Not just criticism please. People that work in creative spaces please?

I cannot take customer service anymore.

I do not like phone calls. I’ve been in customer service for 7 years to pay for school, but now that I have completed school, masters and bachelors, I want to break out, but it seems so hard.

I have reshaped my resume so many times to be ATS friendly and tie my experience to other jobs, make my resume match keywords, upskill, and always keep learning.

I also have non formal experience in project management and quality analyst skills that I put on my resume.

I apply to thousands of jobs and I’ve gotten interviews. It’s always the virtual ones where they can only see you, but you can’t see them.

My experience will be a great fit. I am very positive and love to collaborate with people. They will tell me I asked really great questions and they liked my interview, then I get ghosted. And nowadays, I only seem to get callbacks for customer service jobs. I am a bit desperate for a job, hence my applications to jobs I don’t like, but when I do apply to the jobs I like, I get rejected even if a recruiter reached out to me themself.

I am also a freelance graphic designer(unpaid), so I have a portfolio of all of my work and I apply to design jobs, but it almost seems like my resume gets put in the filing cabinet. They will reach out to me, then almost forget I applied, and I get a rejection months later.

I just want a job that is mentally stimulating, something that can allow me to exercise my creativity. I have a skill of turning people’s visions into reality. If someone has something they want to create, I can build actionable plans and step by step instructions of how they can start, and I have done that for people.

But it seems I am struggling to convey the people skills I have through my resume, as undergrad customer service jobs were the easiest to get, so they allowed me to pay for college.

I feel myself losing my spark and joy in life working at these customer service jobs, and I have so much stress tied to phone calls. After this, I never want to take another phone job again. I’ve taken on so many side projects just so that I can create for others, but at some point in the process, despite positive feedback I get left behind. I’ve also had one of my project stolen as well.

Does anyone have tips for navigating the job search as a new grad and securing a position you actually want?

Here are the positions I am looking for: (I used to dial in on just one, but even with all the effort I put in, I just get overlooked. I took it upon myself to try and build a brand around my design and sort of use it as a portfolio as well.)

•Graphic Designer •Quality Analyst •Potentially Project Management •Business Analyst