My Dad is Dying from a 12-Hour Shift and the Govt Hospital is Denying my CKD Grandpa Free Dialysis. Help!

Hey r/Nepal, I'm a Grade 12 student dealing with a family crisis and I need urgent advice. My grandpa has severe CKD and an infection.

The government hospital in our district (Rajbiraj) is supposed to provide free dialysis for poor citizens, but they are refusing him due to the infection, and they're also sitting on unused dialysis machines claiming "no installation space."

Because of this, my dad has to take my grandpa on a long, single-session trip to Dharan every week.

My dad is a security guard with a strict 12-hour shift, 7 days a week, because there are only two guards at the bank. He is exhausted, sick, and running himself into the ground.

I feel helpless watching him struggle against the company's rules and the hospital's cruelty. I have two urgent questions:

1. Work Shift: Is the 12-Hour Shift Legal? Is the security company legally required to pay my dad overtime (1.5x basic wage) for the 4 hours worked beyond the standard 8? How do we check his payslip and enforce this

Idk if 12 hour shift he is doing is considered stander or overtime. But I know before the few years it was 3 guard in bank with 8 hour of shift. 2 in day and 1 in night.

Is it legal to make him work for 12 hour.

Can he legally request a reduced shift or a third guard, citing a critical family health emergency that's affecting his ability to work safely?

2. Hospital Denial: What are our Rights?

The hospital is denying a free, life-saving service to a Bippana citizen. Where in the Nepali government (Health Ministry, Human Rights, Provincial Directorate) can I file a formal complaint?

How can we use public pressure (like local media) to shame the hospital into installing the unused dialysis machines they are hoarding due to an absurd "no space" excuse?

Please, any practical advice or contact info for legal/social workers in Nepal would be a lifeline right now. Thank you

I have uses ai for better articulation