Transitioning from SA to ProServ. Looking for insights and professional advice.

Hi everyone,

I'm currently an AWS Solutions Architect (L4) and recently got an opportunity to interview for a ProServe Delivery Consultant role (L4) focused on Al/ML.

I wanted to get some insights from folks who have worked in or alongside ProServe:

• What does the day-to-day work actually look like?

• As an SA, I spend a lot of time on customer calls and pre-sales conversations.

For ProServe, is there the same level of customer-facing interaction, or is it more hands-on/technical delivery?

• How does customer engagement typically happen for ProServe consultants compared to SAs?

• ⁠From your experience, what are the main differences between the SA and ProServe roles?

• I personally lean more toward the technical side rather than heavy customer-facing work. Would moving to ProServe be a better fit for that?

• How does compensation compare between SA and ProServe (base, bonus, RSUs, travel perks, etc.)?

• What are the downsides or challenges of moving from SA to ProServe (e.g., travel, work-life balance, job security, growth opportunities)?

I'd love to hear honest perspectives from anyone who has made this transition or worked closely with ProServe.

Trying to figure out if this move is the right fit for me.

Thanks in advance!