My genshin crashes

Question / Seeking Help

Hi everyone, I recently bought a new PC that’s pretty powerful, but for some reason, Genshin Impact crashes immediately when I try to launch it. As soon as I enter the game, it just closes with no error message.

What I’ve tried so far: • Checked my PC specs (they’re well above the requirements) • Updated Windows • Installed Visual C++ Redistributables • Updated my GPU drivers • Tried launching as administrator • Tried disabling background apps and antivirus

Still, the game keeps closing right after I launch it.

Does anyone know what else I could try? Could it be related to compatibility settings, missing libraries, or something else?

Thanks a lot for your help 🙏

Posted Oct 3, 2025, 5:07 PM UTC

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