Cannot Verify With Clear

Steps I took

  1. Install LinkedIn App
  2. Scan QR code
  3. Take and submit picture of face
  4. Clear says, "matching," then "encrypting," then "Thank you for using Clear. Returning you back to LinkedIn."
  5. I get sent back to LinkedIn screen showing asking me to verify (no completion message saying I am verified or anything)
  6. I try and go back. LinkedIn tells me the process is not complete and if I want to exit it.

I also tried calling Clear customer support, they reset my clear account, and I re-did the LinkedIn verification process, once again taking a selfie, plus uploading my driver's license this time.

Despite this, I still "get sent back to linkedin" without any confirmation message of my account verified and still unverified when I exit.

I am a paying customer. I pay an outrageous $39.99/month for LinkedIn Premium. When I contact LinkedIn support, they just told me to contact Clear, and keep closing my ticket no matter what response I give. If this issue cannot be solved in a timely manner I will cancel my Premium membership and not renew it again, even when job hunting.

LinkedIn support, can I get some help here, or have you all been replaced by hallucinating AI?

Posted Oct 3, 2025, 5:16 PM UTC

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