Viida c3 ultra freezing

I have a vidda c3 ultra that is almost a month old, I have been able to set it up without the use of any keystone, I use the internal os with projetivy launcher, over the past week the projector has frozen up on my 3 times, there is no particular pattern that I can follow, the first time it did that was when I decide to check out what the hotspot feature did in the network section of the projector, once I turned it on, the projector froze on me. Second time was when I was just browsing through my feed and deciding on what to watch, and the third time was when I was literally watching something, the audio cutout and a couple of seconds later, the video went blank. Has anyone faced this issue or something similar? This is starting to worry me, would love any help or input.