Zero Plan Location Sharing FAQ

PinnedHelium Mobile Team

We put together a quick FAQ regarding the Zero Plan location sharing being removed. Let us know in the comments if you have additional questions!

Q1: Do I still need to share my location to keep the Zero Plan? ๐Ÿ‘‰ No! Location sharing is no longer required.

Q2: What do I need to do to keep my Zero Plan active? ๐Ÿ‘‰ Just use a little cellular data each month (scroll, post, or use any app). Alternatively, buying additional data or a roaming add-on will also keep your plan active.ย 

Q3: What happens if I donโ€™t use any cellular data? ๐Ÿ‘‰ If no data is used in a month, your Zero Plan may be terminated.

Q4: Will I still earn Cloud Points? ๐Ÿ‘‰ Yes. Youโ€™ll continue to earn Cloud Points for using data. If you signed up before August 1, 2025 and were already qualified, you can still redeem them with no action required.

TL;DR:

  • No more location sharing โœ…
  • Just use a little data each month โœ…
  • Keep earning Cloud Points โœ…

Posted Oct 3, 2025, 5:21 PM UTC

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