Chase ultimate rewards service is down (can’t view/transfer any points right now)

Product Benefits

Anyone else experiencing the Chase UR portal down? I need to transfer points to partners and the points aren’t showing up in the portal, under “benefits & travel ->rewards” the service is down, it only shows a vague message “we’re working quickly to restore service. Try again later”…

I’m scrambling to get a flight and hotel as there’s a typhoon heading in the next few days this way where I am…

Posted Oct 5, 2025, 4:03 AM UTC

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