My nightmare experience with ibreakufix

So this all started when I cracked my phone screen and submitted a claim to have it fixed. Looking back I should NOT have done that...

I drove over an hour away to the nearest store where they were going to replace the screen. They said it would take about 3 hours. I think it took a bit longer than that to get the screen installation done but so what.

And then they started saying that the phone wasn't passing some test and was failing to send data to Samsung as part of their contract(?) If they didn't get it working they would have to mark it unrepairable and re-install the old screen... which would no longer work and leave me without a phone.

I let them keep it overnight so they could work on it the next morning but they couldn't get it to cooperate. So, they had to quit and put the old screen back "on" the phone. I feared having to pay $100 get a replacement from asurion but luckily they provided it free of charge due to the failed repair.

I took the phone home and attempted to hook it up to a screen mirroring app. The phone was placed in maintenance mode at some point so it needed to be taken out. This is very easy to do (there's a notification that you tap on which directs you to restart the phone), but it didn't seem to work for me. I assume the screen mirroring app had some security feature that wouldn't let certain things be displayed. The screen would just go black.

No matter what tried... dex, using a mouse, hard restart. Nothing would let me get the phone out of maintenance mode. I have files I want to get off of the phone and data to transfer. I've also been unable to access some important accounts without access to my texts.

I have 2 jobs (one of them being doordash delivery) that require my phone and cell service. I needed to do something. So, I went to a local repair shop to see if they could do anything. They could put a generic screen on to exit maintenance mode and allow me to transfer my files. I needed $220. $120 of which I've already given for a "down payment".

Now because of these expenses we no longer have enough to pay the phone bill. And I can't transfer my number to my replacement until it is paid. Also can't do deliveries.