Apple Exercise Rings Not Filling with Helio Strap

App Support 📲

I apologize if this was posted elsewhere, but I can’t seem to find the answer to my exact situation. I decided to purchase the helio strap to track my activity on days I decide to wear my mechanical watch instead of my Apple Watch. Today is my first day wearing the strap (no Apple Watch), and I see that my steps are being recorded on both the Zepp app as well as the Apple Health App. However, when looking at my exercise rings in the Apple Fitness app, I do not see any of my movement, including steps or stand hours (exercise not applicable because I haven’t worked out yet today) filling my rings. Is there something I need to adjust in my settings to get my activity to fill up my rings? Thanks!

Posted Oct 6, 2025, 3:31 PM UTC

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