Urgent account recovery – lost Moonton email, device verification blocked, possible compromise

Account Issue
  • I stopped playing around April and changed phones.
  • Now I can’t log in due to new device verification, but I no longer have access to my Moonton-bound email.
  • Signs of compromise: my friends list was wiped, there are matches I didn’t play, and my TikTok link was replaced by another person’s account (appears Indonesian).
  • I still have linked accounts: Facebook and Telegram.

Recovery attempts failed because I can’t provide:

  • The original device used at account creation (2017).
  • First purchase receipts (I no longer have the 2017 Google account).
  • “Most recent heroes used” during the period my account was likely compromised.

Does anyone know any way to recover the account at this point? Especially since I still have access to facebook and telegram accounts. Where I have proof of binding of facebook since 2017?

I’m ready to provide any additional details you need to confirm ownership.

Posted Oct 7, 2025, 2:45 AM UTC

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