Pretty disappointed in Rivian customer service

I posted here before about my key fob getting wiped off my account with both updates since I had the car (been less than 2 months now). I received the fob in the mail 34 days ago. After I reinstalled and troubleshooted the fob AGAIN after this last update, it decides to still barely work, just working whenever it feels like (almost never doing proximity, sometimes doesn’t even lock or unlock with me pushing the buttons right next to the car). Got fed up with it, called today to just return it. I’m 4 days past the return policy. Meanwhile this has been going on for a while, had I realized it was a 30 day policy I would have just called 4 days ago (fine, my fault for not looking into it more deeply). So for a $250 product on a $100k+ car, which I really like btw, they are willing to only possibly send me a replacement fob (which will absolutely have the same issues, based on what I’m reading online), because I was 4 days past the return policy. Oh and now I have to send a video showing the fob doesn’t work as promised, even though this is a known issue. Pretty damn disappointed.